RMS-Recovery Management Services, Inc.
4200 Cantera Drive, Suite 211
Warrenville (Chicago), IL 60555-3040
Mr. Lou La Sota – Vice President, Sales and Service
Office: 800-900-3944 x177 Cell: 414-331-8592
RMS, Recovery Management Services, Inc. is a full service collection agency. We have been working exclusively with the higher education community since 1998. Our sole focus is the highly specialized area of higher education collections. We offer our clients years of experience, superior collection recoveries and outstanding customer service.
The RMS staff is well trained, experienced and highly knowledgeable in all aspects of higher education collections. You can count on immediate access to your RMS representatives, and via our web site, you have on line access to your accounts, a secure FTP site for account placement and report retrieval and online borrower payments.
The current clients of RMS are the best evidence of our dedication. Feel free to ask us for references. RMS is capable of handling all of your collection needs: campus based loans, student receivables and miscellaneous accounts.
RMS CORE VALUES
The following list of core values embodies what is most important to us as an organization. Our values do not change over time or with different situations. These values are what sets us apart from other organizations and form our business philosophy:
Service: To serve our clients, our borrowers and our employees with the highest level of respect, efficiency and ethics.
Professionalism: To speak the truth, maintain confidentiality and always find a resolution to problems that arise through constructive dialog.
Continuous Improvement: To consistently review, test and update internal policies and procedures to strive for maximum efficiency and production.
Agility: We are resourceful and adaptable, and we achieve results faster than our competitors.
Fortitude: The strength to meet each new challenge with stoic resolve. We never quit.