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Influencing Techniques for Office Professionals

2008
Time: 
10/13/2008 - 2:45pm - 3:45pm

In day to day operations Higher Education Professionals encounter difficult people and difficult circumstances. This session will explain and provide details on how to use certain “influencing techniques” to remain in control and to make the outcome of these encounters positive. (Motto: Remain in Control and Remain Positive.)

Room: 
Delvalle
Presenter: 
Russell Kuhns, DCW, LLC
Moderator: 
Cheryl Friesenhahn, University of Texas Dallas
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