Conference Sessions

THECB Update (Cancelled)

This session has been cancelled due to an illness of the presenter

Please click here to read the session cancellation announcement

An overview of changes from the 81st Legislature, including the Hazlewood Act, other exemptions, and bills passed that should have hit institution radar.  read more »

Presenter: 
Lois Hollis, Senior Advisor to the Deputy Commissioner of Business and Finance
Presenter: 
Jane Caldwell, Director of Grants and Special Programs, THECB

Doing It Scared

General Session
Time: 
10/12/2009 - 9:45am - 12:00pm

Kathryn Childers is an expert at doing it scared. As one of the first female United States Secret Service Agents, veteran broadcast journalist and producer, award-winning community advocate, author and founder of her own publishing company, Kathryn seized the unexpected and has forged a lifetime adventure most would be afraid to dream of! Join us as Kathryn coaches us to face life's challenges dead-on, leaving life's “shoulda, coulda, woulda‟s” in the dust!

There will be a Exhibitor and Colleague Networking Break from 10:45-11:05 in room Corpus B/C  read more »

Room: 
Nueces A/B
Presenter: 
Kathryn Childers, United States Secret Service
Pictures: 

Developing Your Phone Image

Time: 
10/12/2009 - 2:00pm - 3:15pm

This presentation is an energized and interactive session that involves the learner audience. We begin with the first contact with a student and proceed through the collection cycle to the end result, closing the deal.  read more »

Room: 
Laguna Madre
Presenter: 
Scott Medley, GRC
Pictures: 

Return on Investment Case Studies

Time: 
10/12/2009 - 2:00pm - 3:15pm

In these times, doing more with less has never been more important. With enrollments on the rise and budgets extended to the max, how can you justify an investment in Business Office automation? This session will help you build that "Return on Investment" model you need to get the solutions that will help you succeed in these challenging times. You need a Commerce Management System to not only automate your business office, but to secure your campus commerce. Learn how to justify your investment with an ROI that just might surprise you (and your boss).  read more »

Room: 
Nueces B
Presenter: 
Dirk Bravence, TouchNet
Pictures: 

Social Media

Time: 
10/12/2009 - 2:00pm - 3:15pm

This invigorating and stimulating session will provide insight from a college student's perspective on the role that texting, instant messaging, Twitter, Facebook, MySpace and YouTube play in the lives of today's generation.

Room: 
Nueces A
Presenter: 
Nehemiah Kuhns
Pictures: 

Calling All Rock Stars!

This session is guaranteed to ROCK!
Time: 
10/12/2009 - 3:30pm - 4:30pm

Join us for a wild and highly interactive session on discovering and leveraging your own personal leadership style. In this session we will help our “Rock Stars” uncover their leadership strengths and provide tips for overcoming daily leadership challenges. Participants will leave the course with a clearer and stronger understanding of their own personality type and their leadership style as well as gain an appreciation for seeing leadership potential in others. This session is guaranteed to ROCK!  read more »

Room: 
Laguna Madre
Presenter: 
Kevin Gelabert - ConServe

Campus Essentials

Time: 
10/12/2009 - 3:30pm - 4:30pm

SMU implemented a new program at orientation this summer titled "SMU Essentials." The thirty-minute presentation covered the essential services and information that all students and parents must be aware of before returning to campus. This session will describe the program in detail and talk about how you can help to implement a Campus Essentials presentation at your orientation.  read more »

Room: 
Nueces A
Presenter: 
Missy Bryant, Southern Methodist University
Pictures: 

Refund Disbursements

How to efficiently deliver refund $$ to your students, reduce your budget and save staff time
Time: 
10/12/2009 - 3:30pm - 4:30pm

It‟s been a challenging year for higher education. Colleges and universities across the country are fighting increasing enrollments and decreasing budgets. Dollars are being stretched to simply maintain normal service levels. So what are institutions in Texas doing to address these problems?  read more »

Room: 
Matagorda
Presenter: 
Walter Hinckfoot, Higher One
Presenter: 
Jeff Cermin, Blinn College
Presenter: 
Yesica Avila, South Texas College
Pictures: 

Meet the Staff and Juggling Cats

Managing the Multi-Generational Workplace
Time: 
10/13/2009 - 9:45am - 12:15pm

Dr. Mark Taylor is a nationally recognized as an educator, expert, consultant and speaker dedicated to helping schools, colleges and universities better understand and serve our students for learning, development, persistence and successful integration into the “after college” world. He has made presentations and lead workshops at over 200 schools and conferences in 40 states and Canada. He also works with businesses and organizations to better manage the multigenerational workplace, and to successfully bring younger workers into productive roles.  read more »

Room: 
Nueces A/B
Presenter: 
Mark Taylor, M.S.W., Ed. D.

FERPA... Red Flag... What does it all mean?

General Session
Time: 
10/13/2009 - 1:30pm - 3:00pm

Keeping track of federal regulations and understanding how they apply to student business service can be a challenge in today’s busy world. In this session, Dennis Hoebee, TWU’s Manager of Security and Disaster Recovery, will review FERPA and Red Flag basics.  read more »

Room: 
Nueces A/B
Presenter: 
Dennis Hoebee, Texas Woman’s University

Bursars 101

Time: 
10/13/2009 - 3:30pm - 5:00pm

Back by popular demand! Come to this interactive session with Pat Woods, SMU Bursar and founder of Texas BUC$ to learn about the most important aspects of being a Bursar.  read more »

Room: 
Nueces A
Presenter: 
Pat Woods, Southern Methodist University

Collections in Recessionary Times

Time: 
10/13/2009 - 3:30pm - 5:00pm

Participate in this session and win prizes while you develop an understanding of how this economy is ‘different’ to the consumer from past recessions. Review growth forecasts based on recession types to set realistic goals for recovery. Learn about current debt collection negative and positive indicators and trends. Know how to establish a course of action based on collection data. Learn practical tips to use in this economy for improving your in-house collection results.  read more »

Room: 
Matagorda
Presenter: 
Felicia Shade – EOS CCA

Reading People

Time: 
10/13/2009 - 3:30pm - 5:00pm

What does arms crossed, eyes darting back and forth, failure to look at someone eye to eye and fidgeting mean? By attending this session on how to read people's mannerisms you will be able to gauge how you are being received by those you are speaking with. You will learn tips to help you adjust your conversation for the most impact as well as protect yourself from someone who may be getting ready to become violent or argumentative. Russell has 20 plus years of training and experience dealing with tense and sometimes frightening situations.  read more »

Room: 
Nueces B
Presenter: 
Russell Kuhns, Regent Asset Management Solutions

Skip Tracing

A Lost Art Form
Time: 
10/13/2009 - 3:30pm - 5:00pm

Colleges and Universities are often faced with the challenge of locating the whereabouts of their alumni. In this session, we will discuss Labor Costs, Data Costs, and Data Quality associated with Skip Tracing. Tim Booker will educate participants on the proper steps to take in locating individuals, as well as how to increase their rate of success.

Attend this informative session to learn about the fundamentals of skip tracing from an ACA, PPMS certified agency perspective.  read more »

Room: 
Laguna Madre
Presenter: 
Tim Booker, Conserve

Student Business Services

Roundtable Discussion
Time: 
10/14/2009 - 9:00am - 10:00am

For those not participating in BUC$ for the Cure Join this roundtable discussion about what is going on in student business services! This is a wonderful opportunity for networking with your colleagues!

Room: 
Laguna Madre

Changing the Paradigm

The Best Way to Pay the Tuition Bill
Time: 
10/14/2009 - 10:15am - 11:15am

The last 18 months have been unprecedented in the rapid rate of change in education funding and surrounding financial climate. Consider the number and rate of the changes that schools have been asked to make. Many alternative lenders exiting the market completely, the Department of Education requiring more transparency between schools and lenders, and the FDIC increasing account protection limits to avoid panic by consumers, to name a few.  read more »

Room: 
Laguna Madre
Presenter: 
Barry Klassen, Tuition Management Solutions

COHEAO Updates

Time: 
10/14/2009 - 10:15am - 11:15am

Attend this session for the latest COHEAO updates outlining several pieces of legislation that effect student loans specifically the HEOA…with Perkins and Negotiated Rule Making. Additional discussion will include the President’s Budget Proposal.  read more »

Room: 
Nueces B
Presenter: 
Karen Reddick, NCM

Understanding Interchange and How You Can Benefit

Time: 
10/14/2009 - 10:15am - 11:15am

Learn the importance of emerging market interchange rates. Find out how Visa, MasterCard, and the Discover Network created special programs to help colleges and universities reduce their expenses related to the acceptance of credit and debit cards.

Room: 
Nueces A
Presenter: 
Kevin Chambers, BBVA Compass Bank
  • Platinum Level Exhibitor