This presentation is an energized and interactive session that involves the learner audience. It will center on Campus Based Techniques and preventing past dues from defaulting. This session will help you prepare for that collection call and turn a possible stressful situation into success.

Presenter: Bob Duenkel, DIRECTOR OF EMPLOYEE DEVELOPMENT & DIALER SYSTEMS, Williams and Fudge Inc.  read more »

This session will explore using gentle wisdom and common sense to enrich relationships at work and home. This light-hearted session will discuss how a “common sense” approach to work and leisure may make both a little easier and productive.

Presenter: Tom Dannelley, Collections Unlimited  read more »

This Coordinating Board Update session will concentrate on exemptions and waivers (recent and possible future changes); notices to students about their contributions to set-asides, and tools for helping students enroll.

Presenter: Jane Caldwell, Director of Grants and Special Programs, THECB  read more »

UNT (a PeopleSoft school) and A&MCC (a Banner school) share their procedures for processing the Post 9/11 and Hazlewood students. Come and join in a “Best Practices” discussion to share your successes and hopefully find solutions to your issues!

Presenters: Mary J. Roby, UNT and Christina Holzheuser, Texas A&M Corpus Christi  read more »

This session covers the recent Legislative Update for Perkins Loans and legislative priorities. As a member of the COHEAO board Karen has a unique perspective on the outlook and ongoing issues surrounding this topic.

Presenter: Karen Reddick, Board of Directors, Coalition of Higher Education Assistance Organizations, Vice President Professional Development, National Credit Management  read more »

Come and learn about strategies for payment plans in our current economic times. Students are facing many challenges and the hope is to provide options for unique solutions.

Presenters: Tiffany Hawkins, SMU  read more »

Come and participate in a panel discussion with the Texas BUC$ Board on issues we all face with recent budget cuts, hiring freezes, accelerated retirements, and succession planning and cross training. This panel session will be lead by our current Texas BUC$ Board. The discussion will center on challenges that we all face, as we strive to put our Universities on top in a time when budgets are stretched to the limits.

Come and participate in a panel discussion on Third Party Billing with Glen Ray from TWU and Angie Flores from SMU. The discussion will center on third-party billing and challenges that we all face, such as the GoArmyEd students and the issues in dealing with their system.

Presenters: Glen Ray, TWU and Angie Flores, SMU  read more »